Return Policy
Not every weird find is going to be the right weird find, and that's okay. If there's an issue with your order, here's how returns work.
Return Window
Return requests must be submitted within 30 days of delivery. Returns are only accepted and refunds will only be issued for items that meet the eligibility requirements below.
Eligibility
Returns and refunds are available only in the following situations:
- The product arrives defective or damaged upon delivery
- The wrong item was shipped
- The item received is not as described in the product listing
Please contact us with your order number and details about the issue. Photos or other supporting information may be required to help us review your request.
Non-Eligible Returns
Returns or refunds are not accepted for reasons outside of the conditions listed above, including:
- Changes of mind
- Accidental purchases
- Personal preference
- Items that are no longer wanted
How to Start a Return
Email us at support@lloydnfloyds.com with your order number and a description of the issue. If your request qualifies for a return, we'll provide the next steps and any necessary return instructions.
Refunds
Once your return request is approved and any required inspection is completed, approved refunds will be issued to your original payment method within 5-10 business days.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 30 days of delivery. We'll review the issue and work with you to provide an appropriate resolution, including a refund when applicable.
Questions?
Reach out any time at support@lloydnfloyds.com.
